Terms & Conditions

Townsville Osteopathy Missed Appointment and Late Cancellation Policy
Failure to show for an appointment will result in a $60 no show fee. This is to be paid prior to any further appointments being made. Should you be a regular absentee (2 chances), you will be expected to pay the full treatment amount.

Of course we understand that sometimes things come up that are beyond your control, but we appreciate a minimum 4 hours notice ahead of your scheduled appointment time. Failure to do so may result in a $60 fee.

Please note- our SMS confirmation system is complimentary, but it is still your responsibility to turn up for your scheduled appointment. Should the SMS disappear into the technologic void, you will still be charged a $60 no show fee.